Specific
|
KPI
|
Measurable
|
1. Strategic Performance (15%)
|
Growth through Strategic Match
· Able to match Field Partner’s philosophies with ours
· Awareness of new opportunities available
|
· Plant ____ new projects a year
· Results closely resemble those predicted
|
2. Leadership Performance (20%)
|
Mobilising and Influencing
· Raise faith, friends and funds
· Raise awareness and vision
· Raise Material Resources
· Raise Human Resource
|
· 1st Year (30%) of Projects Resources
· 2nd Year (50%) of Projects Resources
· 3rd Year (75%) of Projects Resources
· 4th Year (100%) of Projects Resources
· Field Partner motivated to progressively take responsibility towards part or all of the grounds expenses
|
3. Operational Performance (30%)
|
Logistics, Operations and Organising
· Can assess viability, allocate resources and plan and control a project effectively
· Able to motivate volunteers to exceptional efforts
· Effective progress planning
· Seamless and smooth operations.
· Effective HR plans
· Effective training programs
· Effective and regular monitoring and feedbacks system
· Plan B option
· Work flow is monitored and according to Standard Operating Procedures
· Documents/files are well organized
|
· All projects completed within budgeted resources
· Able to manage each project while following all standard procedures
· Reports and records are easily retrievable
· Timely updates of reports and records
|
4. Project Performance (10%)
|
Satisfaction of Stakeholders
· Satisfied Financial Partner based on project progress
· Satisfied Field Partner based on project progress
· Fully aware of Field Partner’s learning curve and sensitive to detect changes in needs
|
· Positive comments from Field and Financial Partner regular solicited feedbacks
· Progressive improvement in Field Partner’s performance using agreed to performance measurements
· Allow for changes according to Field Partner’s learning curve
|
5. Job Upskilling and Empowerment (10%)
|
Knowledge/Skill
· Familiar with the objectives, concept, forms and templates of all levels of work, systems, processes and SOP
|
· Ability to learn and carry out diverse functions is deemed exceptional
· Attend all in-house training classes
· Attend at least 2 HQ meetings per year conducted anywhere in South East Asia
· Study all the relevant articles in the monthly newsletter as well as those related to work function
· Take own initiative research to improve work knowledge and technical skill
|
6. Communication (5%)
|
Soft Skills
· Able to maintain open communications with superiors and team members
· Open to feedback and critique
· Able to communicate with Partners/Clients and gain their confidence
· Able to communicate and encourage clients to improve
· Able to communicate and release more resources from Partners
|
· Evaluation by superior/peers/partners/clients to be conduct on half-yearly basis
· Give timely and immediate feedback to the supervisor and discuss the issue to address any anticipated problem without delay
|
7. Work Attitude (5%)
|
Work Ethics
· Reliability
· Initiative
· Team work
· Commitment & Discipline
· Integrity
· Positive attitude
· Conscious of cost saving and productivity
|
· Take initiative to suggest improvement or corrective action
· Carry out duty and function without reminder or prompting
· Punctual /Sense of urgency
· Not abuse resource /privilege
|
8. Appearance & hygiene (5%)
|
Deportment and Hygiene
|
· Always appear fresh and energetic
· Cheerful
· Neat & tidy
|
PERFORMANCE
LEVEL
|
Percentage
Obtained
|
Exceptional
|
>90%
|
Expectation
Met
|
80%-90%
|
Improvement
Needed
|
60%-79%
|
Unacceptable
|
<60%
|
Instructions:
1.
Appraisal
on performance will be conducted on half-yearly basis
2.
Agree
on performance plan during appraisal
3.
Implementation
of performance plan according to agreed schedule
|
|
Part 1 - Mentoring Program
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